Privacy Policy

 

Last Updated: September 29, 2026

 

At Krafters MaddHouse, your privacy matters. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, make a purchase, contact us, or otherwise interact with Krafters MaddHouse online.

 

Information We Collect

 

When you use this website, we may collect information you voluntarily provide, including your name, email address, phone number, billing and shipping information, order information, messages submitted through contact forms, and other information you choose to provide.

 

Our website and its service providers may also automatically collect certain technical information, such as your IP address, browser or device information, and information about how you interact with the website.

 

How Your Information Is Used

 

Your information may be used to:

 

• Process and fulfill your orders

• Provide shipping and order updates

• Respond to questions or customer-service requests

• Maintain order and business records

• Operate, protect, and improve the website

• Prevent fraud or misuse

• Comply with applicable legal, tax, accounting, or regulatory obligations

• Send marketing communications when you have chosen to receive them

 

Payments & Website Hosting

 

Krafters MaddHouse is hosted on the Wix platform, which provides the online services used to operate this website and store.

 

Payments are processed through the payment services available through our website. Krafters MaddHouse does not need to receive your full card number in order to fulfill your jewelry order. Payment information is handled by the applicable payment provider according to its own security and privacy practices.

 

Wix states that its direct payment gateways adhere to PCI-DSS requirements designed to support secure handling of payment-card information. 

 

Sharing Your Information

 

We do not sell your personal information for money.

 

Information may be shared with service providers when necessary to operate the business and complete your transaction—for example, website hosting, payment processing, order fulfillment, shipping, analytics, or other services used by Krafters MaddHouse.

 

Information may also be disclosed when required by law or when reasonably necessary to protect the rights, safety, and security of Krafters MaddHouse, our customers, or others.

 

Cookies & Similar Technologies

 

Our website uses cookies and similar technologies necessary for the website to function securely and properly. Depending on the features and services used on the site, additional cookies may be used for functionality, analytics, or other purposes.

 

Wix notes that Wix Stores and third-party integrations can introduce additional cookies beyond Wix’s essential cookies. 

 

Where required, visitors may be given choices regarding non-essential cookies through the site’s cookie/privacy controls.

 

Communications

 

We may contact you using information you provide for purposes related to your purchase or interaction with Krafters MaddHouse, such as order confirmations, shipping updates, customer-service responses, or other important transaction-related communications.

 

If you voluntarily subscribe to promotional emails or other marketing communications, you may unsubscribe using the option provided in those communications.

 

Your Privacy Choices

 

Depending on where you live, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain personal information.

 

If you would like to make a privacy-related request, please contact Krafters MaddHouse using the contact information below. Wix also provides site owners tools for handling customer requests for copies or deletion of customer data. 

 

Data Retention

 

Personal information may be retained for as long as reasonably necessary to fulfill orders, provide customer service, maintain appropriate business and transaction records, meet legal or tax obligations, resolve disputes, and protect the business.

 

Children’s Privacy

 

This website and its online store are not intended to knowingly collect personal information directly from children without appropriate consent where required by law.

 

Changes to This Privacy Policy

 

This Privacy Policy may be updated periodically to reflect changes to our website, business practices, services, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.

 

Contact

 

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

 

Krafters MaddHouse

Email: H.CARROLL@MADDHOUSEKRAFTERS.COM

Mailing address: P.O.BOX 212 - MINERAL CITY, OH, 44656